Allianz Commercial appoints Melissa Hill as North American Head of Claims

Hill has successfully led multiple claim operations domestically and internationally in her 25-year career. She joins Allianz Commercial from Sompo where she was Strategic Claims Transformation Lead. Hill was instrumental in helping Sompo modernize its claims operations by implementing innovative solutions that integrate artificial intelligence, machine learning, and robotic process automation into the claims process. Hill previously held senior claims positions at AIG, Hiscox USA, and Kemper Insurance. 

Hill serves as an officer on the Board of the International Association of Claim Professionals (IACP), and an Advisory Board member for Rising Insurance Star Executives (RISE), Claims and Litigation Management (CLM), and Multicultural (Re)Insurance Association (MRIA). 

“Melissa is a recognized leader in insurance claims, and we are excited to have her join the Allianz Commercial team as we strategically grow our business in North America. Her technical skills and commitment to data-driven decision-making are tremendous assets that will help Allianz Commercial deliver excellent claims services to our clients,” said Williams. “I’d like to thank Frank for his exceptional years of service to Allianz. As Regional Head of Claims for the past five years, Frank has been a valued and trusted resource for clients, brokers and colleagues.”

Sepp added, “Claims is the defining moment for our service when we deliver on our promise. We are looking forward to welcoming Melissa to the Allianz Commercial Claims team and to working together to deliver a superior claims experience for our customers across the globe.”